- Can you help me understand which products are best for my skin?
Absolutely! Please reach out to us via chat, send us an email at firstname.lastname@example.org or message us on Instagram for any specific product questions.
- How do I use your products?
We suggest integrating one product into your skin care routine at a time. We recommend patch testing to see how your skin will react. Each product label includes specific use instructions.
- Which products should I try first?
- Do you offer samples?
We do not offer samples but feel free to email us at email@example.com with questions about our products.
- Can I return my purchase if I’m not happy?
Yes! We want you to be 100%
happy with your purchase. Please contact us at firstname.lastname@example.org for
questions about returns.
- Do you offer free shipping?
Yes. We offer free shipping for US orders $100+. We offer $8 flat rate shipping on all other US orders.
- How long will it take for my order to arrive?
We ship orders within 2-5 business days, depending on product stock. If we suspect there will be a delay in shipping your order we will contact you by email.
- My order is a gift, can I include a note?
Yes! In your Cart there is a ‘Special Instructions' field where you can type the note you would like us to include in your order. You can also send us an email at Info@brownandcoconut.com with your note.
- Do you sell gift cards?
Yes, we do. Click here to purchase an e-gift card. Our gift cards can be sent directly to your recipient by email or messenger. You can also schedule a custom delivery date.