- CAN YOU HELP ME UNDERSTAND WHICH PRODUCTS ARE BEST FOR MY SKIN?
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Absolutely! Please reach out to us via chat, send us an email at info@brownandcoconut, or message us on Instagram @brownandcoconut for any specific product questions.
- HOW DO I USE YOUR PRODUCTS?
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We suggest integrating one product into your skin care routine at a time. We recommend patch testing to see how your skin will react. Each product label includes specific use instructions.
- WHICH PRODUCTS SHOULD I TRY FIRST?
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This depends on your skin concerns but our most popular products are the Balancing Cleanser and Hydrating Face Oil.
- DO YOU OFFER SAMPLES?
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We do not offer samples but feel free to email us at info@brownandcoconut.com with questions about our products.
- CAN I RETURN MY PURCHASE IF I’M NOT HAPPY?
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Yes! We want you to be 100% happy with your purchase. Please contact us at info@brownandcoconut.com for questions about returns.
- DO YOU OFFER FREE SHIPPING?
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Yes. We offer free shipping for US orders $100+. We offer $8 flat rate shipping on all other US order
- HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
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We ship orders within 2-5 business days, depending on product stock. If we suspect there will be a delay in shipping your order we will contact you by email.
- MY ORDER IS A GIFT, CAN I INCLUDE A NOTE?
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Yes! During check out there is an ‘Order Notes’ field where you can type the note you would like us to include in your order.
- DO YOU SELL GIFT CARDS?
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Yes, we do. Click here to purchase an e-gift card.